Products and Services
KHEAA is pleased to offer the following products and services to our business partners:
Zip Decision
This process allows graduate and professional students as well as parents to provide basic demographic/school information and run a credit check for KHEAA originated lenders.
eSign
This process allows undergraduate, graduate, and professional students as well as parents to electronically sign their MPN using a Department of Education assigned PIN number. Borrowers can sign for a Stafford, Parent PLUS, or Graduate/Professional PLUS loan. It allows these borrowers to obtain a credit pre–approval and initiate a certification request to the school.
Zip Answer
Frequently asked questions.
Zip Access for lenders
This process allows web–based PLUS MPN processing, electronic MPN viewing, standard and customizable reports, and file upload and download.
Default Aversion
KHEAA Default Aversion attempts to contact your delinquent borrowers at least once every 20 days. We run additional high–cohort specific dialer campaigns and do mailings, e-mails, and telephone campaigns focusing on late–stage delinquencies. With extended hours Monday through Thursday, your borrowers receive personalized, efficient, effective service and advice.
Default Aversion Resources, Tools, and Services
- customer service oriented staff
- potential default reports
- account summaries
- publications
- Online Default Prevention System
- delinquency letters
- cohort default rates
- cohort management
- financial literacy
- forms
- deferment forms
- discharge forms
Training
Training and documentation is provided for all KHEAA services to suit your specific needs.
College Aid Calculator
A calculator to estimate for education expenses.
Loan Payment Calculator
A calculator to estimate a borrower's monthly payment.
KHEAA Partners/Alerts
E–mail alerts are sent to schools and/or lenders concerning pertinent KHEAA business.
